Acceptable Use Policy
SendForAI sends email for developers and the AI agents they build. Everyone on the platform shares sending infrastructure, so these rules apply to every account, on every plan, whether a person or an agent is sending. Using SendForAI means agreeing to them.
Who you may email
- Transactional email (sign-in links, password resets, receipts, alerts) only to people who triggered it by using your product.
- Broadcasts (newsletters, announcements) only to people who explicitly asked to hear from you, and only while they remain subscribed.
- No purchased, rented, traded, scraped, harvested or appended lists, and no contacts gathered from public sources without consent.
- No sending to role or catch-all addresses you did not get consent from, and no list bombing or address guessing.
What you may not send
- Phishing, impersonation, spoofed senders, or links to malware.
- Anything illegal, deceptive, or that violates CAN-SPAM, GDPR, CASL, or other applicable law.
- Unsolicited commercial email, affiliate or lead-generation blasts, or cold outreach to people who did not opt in.
- Content that hides who sent it. Every message must come from a domain you control and verify with us.
Requirements built into the platform
- Verified domains only. You prove control of every sending domain with a DNS record, and each must pass DKIM and SPF verification before it can send.
- Unsubscribe. Every broadcast carries a one-click List-Unsubscribe header and an unsubscribe link. Unsubscribes are honored immediately and permanently.
- Suppression. Addresses that hard-bounce or complain are suppressed automatically and are never sent to again from your account.
- Human approval. Broadcasts wait for a person to approve them by default.
- Gradual volume. The free tier only reaches addresses on your own domains. Sending to anyone else requires a paid, card-verified account, and new domains warm up from 1,000 emails a day, rising only while bounces and complaints stay low.
Enforcement
We monitor bounce and complaint rates for every domain and every account. A domain or account is paused automatically when, over the last 7 days, more than 4% of its email bounces or more than 0.08% draws complaints. Paused senders resume only after a person reviews the list. We may also suspend or close accounts that break this policy, without refund of the monthly fee, and we cooperate with abuse reports.
Reporting abuse
If you received email sent through SendForAI that you did not ask for, write to abuse@sendforai.com with the full message headers. We investigate every report.